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Return Policy for Printon India Private Limited

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At Printon India Private Limited, we strive to ensure your complete satisfaction with our printing products and services. If you are not satisfied with your purchase, please review our return policy below.

Returns Eligibility

  • Returns are accepted within 30 days from the date of delivery.
  • Items eligible for return include those that are defective, damaged, or incorrect as per your order.
  • For approved claims, we will bear the cost of reprinting and shipping the replacement items.
  • Returns that do not meet these criteria will not be accepted.

Return Process

  • Contact us at support@printon.co.in within 2–3 days of receiving your order.
  • Provide your order ID and a detailed description of the issue.
  • Our team will review your request and guide you through the return or reprint process.

Refunds and Exchanges

  • If your return is approved, you may choose a replacement product or a refund.
  • Refunds will be processed to the original payment method within 7–10 working days after we receive the returned items.
  • Store credit may also be offered for future purchases, if preferred.

Conditions for Returns

  • Returned items must be unused and in their original packaging unless they are defective or damaged.
  • Items showing signs of use or damage caused by the customer will not be accepted for return.

Shipping Costs

  • For approved defective or incorrect items, Printon India Private Limited will cover the return shipping costs.
  • For other returns, shipping charges may apply as per the circumstances communicated during the return process.

Contact Us

This policy helps us maintain high-quality standards and customer satisfaction. Thank you for choosing Printon India Private Limited.